Tsarina: Jewelry making, mixed media, and assemblage supplies including charms, pendants, findings, jewelry hardware, strands, watch parts, tiles and chains.
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  Bead Sets
  16 inch lengths
  24 inch lengths
  Chain w/ clasps
  Elastic Cord
  Alphabet Charms
  Charm Sets
  Chipboard Shape Charms
  Design Combos
  Long Chipboard Charms
  Square Chipboard Charms
  Beaded Earrings
  Flat Tags
  Necktie Remnants
  Earring Posts
  Earring Wires
  Earring Clip-ons
  Head Pins
  Jump Rings
  Split Rings
  Bingo Tiles
  Bottle Caps
  Bullet Casings
  Clear Tiles
  Epoxy Dots
  Filmstrip Ribbon
  Glass Bottles
  Goodie Bags
  Light Bulbs
  Mini Puzzle Pieces
  Transfer Sheets
  Watch Parts
  Twinkling H2O
  Filmstrip Ribbon
  Strands w/ clasps
  Strand Combos w/o clasps
  1/2" Hole Punch
  1" Hole Punch
  Woodland Animals
Order Information
      Please contact us by e-mail with any questions or customer service concerns. We will respond to you as soon as possible, any day of the week.
      We use PayPal to process credit card orders. Their shopping-cart software runs in Secure Mode on the customer's browser, using SSL (Secure Sockets Layer) to encrypt sensitive data such as credit card numbers. While selecting products and adding them to the Shopping Cart, the customer is in Non-Secure Mode. After he/she presses the Checkout button, they switch to Secure Mode in order to collect the billing and shipping information.
      If you prefer to pay with a money order, please contact us, before checking out, for payment information. We do not ship products before payment has been received. If you intend to pay by money order, please give yourself enough time to send the money order and wait for your package to be shipped before you need your products.
U.S. Shipping
      Orders are generally shipped by USPS Priority Mail with Delivery Confirmation. We calculate shipping costs to continental U.S. addresses based on a flat amount method.
$0.01 - 9.99 $ 6.00
$10.00 - 49.99 $ 7.50
$50.00 - 99.99 $ 8.50
$100.00 - 199.99 $ 11.00
$200.00 and over    $ 12.00
      For orders from Hawaii or Alaska, please email us prior to checking out for your shipping costs.
      We will ship your products as soon as possible, usually the following day after the order has been placed. In the rare case that your package will take longer to ship, you will be notified by e-mail.
      Maryland residents are taxed at a rate of 6.000%.
International Shipping Rates
      Most international packages will be shipped via 1st Class International. The transit time for these packages is officially 10-14 days, but this time frame can vary. International shipping depends on the weight and size of your package. Usually, shipping is $22.50 per pound. The shipping charges increase as the weight increases. Since our shopping cart does not correctly calculate international shipping, we will email you an invoice for your remaining shipping costs. Parcels will not be shipped until the additional costs are paid.
      Please note that all duty, customs, and brokerage fees charged on international shipments are the responsibility of the customer. Also note that packages are not considered "lost" by the United States Postal Service until at least 60 days have passed since the package was shipped. We will not replace any packages before those 60 days have passed.
Packages Returned To Us
      In case your package is returned to Tsarina due to the customer's error (incorrect address on the order form, for example) or because the package was unclaimed by the recipient, it is the customer's responsibility to pay actual shipping costs to have the order re-shipped. If the customer chooses to forfeit the order at that time, a refund may be granted under the following conditions: a 15% re-stocking fee will be charged and original shipping charges will not be refunded. Please contact us to begin the process of your refund if these conditions are met.
Order Cancelations
      Orders that are cancelled by the customer will be refunded whenever possible. However, if the order has already been processed (but not shipped), we will refund your total minus a 15% re-stocking charge. Orders cannot be canceled after they have been processed and shipped. We will refund your total, minus shipping charges, minus a 15% re-stocking charge, AFTER the items have been returned to us.
Product Returns
      Items that are damaged may be returned for a refund or replacement. Customers MUST contact us within 5 business days of receipt of your order. Products may not be returned without prior authorization.
      Items returned for any other reason will be refunded (minus shipping charges) after receipt of the items. However, we reserve the right to charge a 15% re-stocking fee for any returned items. Please contact us before returning your items. Items that are returned without prior approval will not be refunded. Items must be in original packaging and be in re-sellable condition.
Privacy Policy
      Tsarina will not use or sell any customer information without consent of the customer.
      We hope that you have a pleasant shopping experience at Tsarina, and are happy to answer any of your questions.
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© 2012 Tsarina